Privacy policy
By registering or placing an order on this website, You consent to the collection, use and transfer of your information under the terms of this policy. Linen By Linas is committed to preserving the privacy of all visitors to the www.linenbylinas.com website.
This Privacy Policy does not apply to any third party programs, services or websites. This Privacy Policy provides information about how we collect, use, store and process your personal information, so please read this section carefully before using our services. By registering or otherwise using the Linen By Linas website, you must confirm that you have read and understand this privacy policy.
You are not required to provide us with any personal information, but if you don’t, you may not be able to purchase our goods, so if you do not agree with this privacy policy, we recommend that you do not use the www.linenbylinas.com website.
We may use your personal data under the conditions set out in this notice and in cases where it is necessary to enforce or defend legal claims, whether through judicial, administrative or other, out-of-court procedures. For this reason, we process your personal data on the basis of a legitimate interest in order to protect and ensure our, yours and others' rights. The controller of your personal data is UAB "Linas LT", company code 301733421, address S. Kerbedžio 23 Panevėžys 35114, [email protected]
Information we collect
Registration details: When you visit, register or order products at www.linenbylinas.com, you may be asked to provide certain information about yourself, including your name, address, telephone number and email address.
Purchasing data: We collect the information provided to us when purchasing goods on the website www.linenbylinas.com: name, surname, e-mail. postal address, telephone number, delivery address, method of delivery of the goods, method of payment, payment information, basic information about the third parties receiving the goods, IP address. In order of properly issued invoices, we also process your personal data in accordance with legal requirements, in order to ensure the correct information to provide to the tax authorities.
Cookies: By visiting the online store www.linenbylinas.com, visitors express their consent to the storage and later use of cookies in their browser. Cookies help us to speed up the loading of the website, as well as to guarantee its full functionality and the relevance of the content to each visitor. We use cookies, such as data associated with your account, shopping cart, content language, to see the same choices when you return to our site.
Contact Information: When you provide us with feedback, contact us for assistance, or ask us questions, we may collect information such as your name, e-mail address, phone number, and / or other contact information to respond to your feedback, provide assistance, or answer your questions. This includes records and copies of your correspondence with us (including email addresses and telephone numbers), if any.
Analytical data: Our goal is to make our website as simple and convenient as possible for you, therefore we perform an analysis of your actions, during which we analyse and process the following personal data of yours:
procurement history; browsing history; payment history; Reviews of your purchased goods; responses to surveys; A history of communication between you and us, including electronic correspondence and telephone conversations.
We only collect and process your personal data that is sufficient and necessary to achieve the purposes for which it is processed. We collect your personal data only for specified, explicit, legitimate purposes, and do not process your personal data in any way that is incompatible with those purposes.
Use of the information
All data collected will help us to give you access to all segments of our website and to supply the goods or services you have ordered. It will also allow us to issue an invoice and, if necessary, contact you regarding your order. We also use and analyse the information we collect to administer, support, improve and grow our business in a direction that is favourable to you.
If you agree, we may use your information for email notifications about other products and services we offer or that may be of interest to you.
Your personal data may be transferred to service providers, such as delivery companies and other companies that provide services to the seller.
Use of data
Contact details (name, telephone number, e-mail address): this information is necessary in order for us to use the telephone number you have provided to contact you and help you complete the payment process and provide advice on any issues that may arise in the legitimate interest of the contract.
Payment Information: Upon receipt and refund. This is necessary for us to be able to fulfil our contractual obligations to you. We do not store any customer financial data (debit and credit card numbers).
Procurement Data: We may transfer your personal data to banks, government agencies (usually tax authorities), auditors, document archiving companies, legal, financial advisors, debt collection companies, data processors, such as those who provide us with IT maintenance services, etc. if we are unable to meet our obligations to the buyer without doing so.
Communication History: This is necessary for us to be able to fulfil our contractual obligations to you and to have evidence in the event of a dispute over the quality of service.
Purchase and action history:
• When selling goods to you - This is necessary for us to be able to fulfil our contractual obligations to you (for this purpose we only use your purchase history).
• Providing services and assistance, as well as handling refund issues - This is necessary for us to be able to fulfil our contractual obligations to you (for this purpose we only use your purchase history).
• When sending e-mails about your shopping cart - This is in need to remind you that there is an item left in your shopping cart. At the bottom of each newsletter, you will find opt-out and settings management features
• When sending personalized e-mails - In this way, we aim to meet your needs, reflect your interests and ensure the highest level of service. At the bottom of each newsletter, you will find opt-out and settings management features.
We commit not to disclose any of your personal information to third parties unless required to do so by law.
Your Rights Regarding Personal Data
You have the right to request access to, correction of, or deletion of your personal data. To request that your data be deleted, please contact us at [email protected] with the subject "Data Deletion Request," providing your name, email address, and any relevant details to verify your identity. We will process your request in accordance with applicable laws, such as GDPR, and confirm deletion within 30 days, unless extended as permitted by law.
Copyrights
Unless otherwise stated, copyright and other intellectual property rights in all forms on this website (including photographs and graphics) belongs to UAB Linas LT. These terms and conditions state that the use of any data from this website for any purpose is prohibited. If you violate these terms and conditions, your use of this website is terminated automatically and you must immediately destroy any data downloaded or printed from this website.
Updating the information
The information provided on this site is correct, but we cannot guarantee the accuracy or completeness of the material. We may change material or product descriptions and prices on this website at any time without notice. If information on this site is be out of date, we will make sure to update such information as soon as possible. We may periodically change this Privacy Policy, in best reflection how we handle your personal information.
In the event of significant changes, we will notify you on the website or by other ways of communication, such as e-mail, so that you can review these changes before continuing to use our website.
This Privacy Policy explains how UAB “Linas LT” (hereinafter – the Company) processes your personal data, what rights you have, and how you can exercise them.
When processing personal data, the Company complies with the General Data Protection Regulation (GDPR) of the European Parliament and of the Council, the Law on the Legal Protection of Personal Data of the Republic of Lithuania, the Law on Electronic Communications of the Republic of Lithuania, and other directly applicable legal acts governing data protection, as well as guidance from competent authorities.
This Privacy Policy applies when you use the Company’s services, provide consent to receive marketing communications, or visit our website at www.linenbylinas.lt. It does not apply when visiting third-party websites, even if accessed via links on the Company's website.
1. Data Controller
UAB “Linas LT”
Company code: 301733421
Address: S. Kerbedžio g. 23, Panevėžys, Lithuania
Email: [email protected]
Phone: +370 658 00100
Company code: 301733421
Address: S. Kerbedžio g. 23, Panevėžys, Lithuania
Email: [email protected]
Phone: +370 658 00100
2. Purposes, Legal Grounds, Recipients, and Retention Periods for Data Processing
2.1. Clients and Suppliers (Contracts)
- Purpose: Conclusion and execution of contracts
- Legal basis: GDPR Article 6(1)(b) – performance of a contract
- Data processed: Name, surname, position, contact details; personal identification number only if required by law (e.g., for accounting purposes)
- Retention: 10 years after the contract ends
- Recipients: Auditors, legal advisors, IT hosting providers, financial service providers
We collect your personal data as a representative of a client or supplier for the purpose of establishing or performing a contract with the company you represent. Providing such data is necessary to properly manage contractual relationships and fulfil legal obligations. Where personal data (e.g., personal ID) is required by law, failure to provide it may result in the inability to conclude or perform the contract.
2.2. Job Applicants
- Purpose: Recruitment
- Legal basis: GDPR Article 6(1)(b) – pre-contractual steps; for future storage – your consent
- Data processed: Only necessary recruitment data (e.g., name, surname, contact info, education, experience, skills)
- Retention: Until the recruitment ends; with consent – up to 2 years
- Recipients: Recruitment partners, IT hosting service providers
We consider your consent to be given at the moment you submit your CV, application form, or other relevant documents. If you wish to be considered for future opportunities, we will ask for your explicit consent to retain your data longer.
2.3. Inquiries via Website or Email
- Purpose: Responding to inquiries and maintaining communication
- Legal basis: GDPR Article 6(1)(b) – pre-contractual actions; or Article 6(1)(f) – legitimate interest to respond to inquiries
- Data processed: Name, email, phone number, content of the inquiry
- Retention: 12 months from closure of the inquiry
- Recipients: IT service providers, website maintenance partners
Your personal data is processed to respond to inquiries submitted via the website or email. This data is provided voluntarily and enables effective communication. When the processing is based on pre-contractual actions or legitimate interest, no separate consent is required.
2.4. Direct Marketing
- Purpose: Sending news, offers, and service updates
- Legal basis: GDPR Article 6(1)(a) – consent
- Data processed: Name, surname, email address
- Retention: Until consent is withdrawn, but no longer than 3 years
- Recipients: Email service providers, IT partners
If you are our client or have subscribed to receive newsletters, we use your personal data to provide relevant marketing content. You can withdraw your consent at any time using the unsubscribe link in the newsletter or by contacting us directly. Withdrawal does not affect prior processing.
2.5. Website Cookies
- Purpose: Ensuring website functionality, analytics, marketing
- Legal basis: Necessary cookies – legitimate interest; analytics and marketing – consent
- Data processed: IP address, browsing data
- Recipients: Website hosting providers, analytics partners (e.g., Google)
- International Transfers: If data is transferred to the U.S., we rely on the EU-U.S. Data Privacy Framework or Standard Contractual Clauses
Cookies used:
Cookie Name | Provider | Type | Purpose | Duration | Legal Basis |
|---|---|---|---|---|---|
PHPSESSID | Website | Necessary | Session management | Session | Legitimate interest |
cookie_consent | Website | Necessary | Stores user cookie preferences | 1 year | Legitimate interest |
_ga | Google Analytics | Analytics | Usage statistics | 2 years | Consent |
_gid | Google Analytics | Analytics | Distinguishes users | 24 hours | Consent |
_gat | Google Analytics | Analytics | Request throttling | 1 minute | Consent |
fr | Meta (Facebook) | Marketing | Personalized ads | 3 months | Consent |
IDE | Google Ads | Marketing | Personalized ads on partner sites | 13 months | Consent |
- Necessary cookies are installed without consent.
- Analytics and marketing cookies are installed only with your consent.
- You can change or withdraw cookie consent at any time via the “Manage Cookies” option.
- Some providers may transfer data outside the EEA. In such cases, appropriate safeguards apply.
2.6. Video Surveillance
- Purpose: Ensuring security of assets, employees, visitors, and incident prevention/investigation
- Legal basis: GDPR Article 6(1)(f) – legitimate interest
- Data processed: Video recordings (no audio), covering entrances, common areas, and building surroundings
- Retention: Up to 7 calendar days, unless required longer for investigation
- Recipients: Security services, IT maintenance/hosting providers, law enforcement (if legally required)
All monitored areas are marked with clear signage. Recordings are only accessible to authorized personnel and retained for a limited time.
3. Data Subject Rights
You have the right to:
- Receive information about data processing
- Access your data
- Request rectification or erasure
- Restrict processing
- Object to processing (including for direct marketing)
- Receive and transfer data
- Withdraw consent
To exercise your rights, your identity must be verified. If identity cannot be confirmed, we may not be able to process your request. Requests may be refused or a fee charged if they are manifestly unfounded, excessive, or in other cases defined by law.
If you wish to exercise your rights or have any questions, please contact us using the details provided above.
4. Complaints
If you believe your data rights have been violated, you may contact the State Data Protection Inspectorate (www.vdai.lrv.lt) or file a claim in court.
5. Data Security
The Company applies appropriate organizational and technical measures to ensure confidentiality, integrity, and availability of personal data, and to prevent unauthorized access, loss, destruction, or alteration.
Measures include:
- Access control (only authorized staff)
- Password and access management procedures
- Secure servers and hosting solutions
- Antivirus and cybersecurity tools
- Physical security of equipment and premises
- Staff training on data protection rules
- Regular data backups and recovery protocols
- Careful selection and monitoring of data processors in compliance with GDPR
Security practices are regularly reviewed and updated based on technological advancements, risk levels, and sensitivity of processed data.
A designated employee is responsible for overseeing data protection within the Company.
6. Updates
This Privacy Policy may be updated. The latest version is always published on the Company’s website. Updates take effect on the day of publication. Continued use of the website and services after an update implies acceptance of the revised policy.
Last updated: November 24, 2025
