Privacy policy

By registering or placing an order on this website, You consent to the collection, use and transfer of your information under the terms of this policy. Linen By Linas is committed to preserving the privacy of all visitors to the www.linenbylinas.com website.

This Privacy Policy does not apply to any third party programs, services or websites. This Privacy Policy provides information about how we collect, use, store and process your personal information, so please read this section carefully before using our services. By registering or otherwise using the Linen By Linas website, you must confirm that you have read and understand this privacy policy.

You are not required to provide us with any personal information, but if you don’t, you may not be able to purchase our goods, so if you do not agree with this privacy policy, we recommend that you do not use the www.linenbylinas.com website.

We may use your personal data under the conditions set out in this notice and in cases where it is necessary to enforce or defend legal claims, whether through judicial, administrative or other, out-of-court procedures. For this reason, we process your personal data on the basis of a legitimate interest in order to protect and ensure our, yours and others' rights. The controller of your personal data is UAB "Linas LT", company code 301733421, address S. Kerbedžio 23 Panevėžys 35114, office@linas.lt

 

Information we collect

Registration details: When you visit, register or order products at www.linenbylinas.com, you may be asked to provide certain information about yourself, including your name, address, telephone number and email address.

Purchasing data: We collect the information provided to us when purchasing goods on the website www.linenbylinas.com: name, surname, e-mail. postal address, telephone number, delivery address, method of delivery of the goods, method of payment, payment information, basic information about the third parties receiving the goods, IP address. In order of properly issued invoices, we also process your personal data in accordance with legal requirements, in order to ensure the correct information to provide to the tax authorities.

Cookies: By visiting the online store www.linenbylinas.com, visitors express their consent to the storage and later use of cookies in their browser. Cookies help us to speed up the loading of the website, as well as to guarantee its full functionality and the relevance of the content to each visitor. We use cookies, such as data associated with your account, shopping cart, content language, to see the same choices when you return to our site.

Contact Information: When you provide us with feedback, contact us for assistance, or ask us questions, we may collect information such as your name, e-mail address, phone number, and / or other contact information to respond to your feedback, provide assistance, or answer your questions. This includes records and copies of your correspondence with us (including email addresses and telephone numbers), if any.

Analytical data: Our goal is to make our website as simple and convenient as possible for you, therefore we perform an analysis of your actions, during which we analyse and process the following personal data of yours:

procurement history; browsing history; payment history; Reviews of your purchased goods; responses to surveys; A history of communication between you and us, including electronic correspondence and telephone conversations.

 

We only collect and process your personal data that is sufficient and necessary to achieve the purposes for which it is processed. We collect your personal data only for specified, explicit, legitimate purposes, and do not process your personal data in any way that is incompatible with those purposes.

 

Use of the information

All data collected will help us to give you access to all segments of our website and to supply the goods or services you have ordered. It will also allow us to issue an invoice and, if necessary, contact you regarding your order. We also use and analyse the information we collect to administer, support, improve and grow our business in a direction that is favourable to you.

If you agree, we may use your information for email notifications about other products and services we offer or that may be of interest to you.

Your personal data may be transferred to service providers, such as delivery companies and other companies that provide services to the seller.

 

Use of data

Contact details (name, telephone number, e-mail address): this information is necessary in order for us to use the telephone number you have provided to contact you and help you complete the payment process and provide advice on any issues that may arise in the legitimate interest of the contract.

Payment Information: Upon receipt and refund. This is necessary for us to be able to fulfil our contractual obligations to you. We do not store any customer financial data (debit and credit card numbers).

Procurement Data: We may transfer your personal data to banks, government agencies (usually tax authorities), auditors, document archiving companies, legal, financial advisors, debt collection companies, data processors, such as those who provide us with IT maintenance services, etc. if we are unable to meet our obligations to the buyer without doing so.

Communication History: This is necessary for us to be able to fulfil our contractual obligations to you and to have evidence in the event of a dispute over the quality of service.

Purchase and action history:

• When selling goods to you - This is necessary for us to be able to fulfil our contractual obligations to you (for this purpose we only use your purchase history).

• Providing services and assistance, as well as handling refund issues - This is necessary for us to be able to fulfil our contractual obligations to you (for this purpose we only use your purchase history).

• When sending e-mails about your shopping cart - This is in need to remind you that there is an item left in your shopping cart. At the bottom of each newsletter, you will find opt-out and settings management features

• When sending personalized e-mails - In this way, we aim to meet your needs, reflect your interests and ensure the highest level of service. At the bottom of each newsletter, you will find opt-out and settings management features.

 

We commit not to disclose any of your personal information to third parties unless required to do so by law.

 

Copyrights

Unless otherwise stated, copyright and other intellectual property rights in all forms on this website (including photographs and graphics) belongs to UAB Linas LT. These terms and conditions state that the use of any data from this website for any purpose is prohibited. If you violate these terms and conditions, your use of this website is terminated automatically and you must immediately destroy any data downloaded or printed from this website.

 

Updating the information

The information provided on this site is correct, but we cannot guarantee the accuracy or completeness of the material. We may change material or product descriptions and prices on this website at any time without notice. If information on this site is be out of date, we will make sure to update such information as soon as possible. We may periodically change this Privacy Policy, in best reflection how we handle your personal information.

In the event of significant changes, we will notify you on the website or by other ways of communication, such as e-mail, so that you can review these changes before continuing to use our website.

Introduction

You will be able to access most areas of this Website without registering your details with us. You will be requested to register your details only when You would like to place your order.

We may revise these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the current terms and conditions, because they are binding on You. If You do not wish to accept any new terms and conditions after we have given notice, You should not continue to use this Website

 

Ordering from us

You are deemed to place an order with us by ordering via our online checkout process. Each agreement between you and us is being registered and saved in our e-shop data base. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.

Our acceptance of an order takes place when we dispatch the order. We will send You a dispatch confirmation by email. Each agreement between You and Us is being registered and saved in Our e-shop data base. When we dispatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified You that we do not accept your order or You have cancelled your order. The ordered goods are being sent within 2-4 work days after the received payment for the selected items.

We are sending all the messages only to the address you indicated in the registration form. You are sending all messages and questions to the indicated address or e-mail in our e-shop sector „Contacts“.

We may refuse to accept an order:

a) where goods are not available;

b) where we cannot obtain authorization for your payment;

c) if there has been a pricing or product description error;

d) if you do not meet any eligibility criteria set out in our terms and conditions.

 

Pricing

All prices are with VAT.

Our prices are reviewed periodically and necessary changes will be posted on our site, but finally approved after your order resulting from changes in prices will not be affected.

GDPR - Information on the processing of personal data

Data controller:

 

The controller of your data is AB “Linas” registered office in Lithuania, entered in the Enterprise Register kept by the government, registration number (KRS): 147689083, share capital 6 971 307EUR, tax number (VAT): 476890811.

You can contact the c ontroller by sending an e-mail:vilita.skersiene@linas.lt

 

The basis and purpose of data processing

Your personal data (name, surname and e-mail address) will be processed on the basis of the legitimate interest of the Data Controller in the form of marketing activities regarding the Controller 's products or services. The legal basis for processing personal data is the provision of art. 6 clause 1 letter f) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (General Regulation on data protection) (Text with EEA relevance, hereinafter: GDPR), which enables data to be processed when it is necessary to implement the Controller 's legitimate interests. The purpose of data processing is to conduct marketing activities regarding the Controller 's products or services.

Data processing time

 

Your personal data will be processed for the period of conducting a marketing campaign by the Controller. We won’t store your data for more than 3 months from the date of their collection.

 

Data source

 

We inform that your data has been obtained from public databases located on the Internet.

 

Data recipients

 

We may transfer your personal data to an entity that carries out automated sending of marketing messages for us.

 

Permissions

 

You have the right to: access your personal data, request rectification, request to stop data processing, request deletion of your personal data and object to the processing of your personal data.

 

Automated decision making

Your personal data will not be used for automated decision making, including profiling.

 

Right to lodge a complaint with a supervisory authority

If you believe that your personal data are processed unlawfully, you have the right to lodge a complaint to the your local supervisory authority - Office for Personal Data Protection.

This Privacy & Cookie Policy (hereinafter – the Policy) applies to all users of the Linen By Linas website. This Policy is not applicable if you are browsing any third party websites you have accessed through the Lino dovanos website.

We collect information about our website users in accordance with the Law on Legal Protection of Personal Data of the Republic of Lithuania, Law on Electronic Communications of the Republic of Lithuania, EU laws on the protection of personal data and other related legislation and regulations of controlling authorities.

What information we collect

We use cookies to collect information about users’ activity on our website. The types and purposes of cookies are described in the table below.

We have appropriate security measures in place to prevent the loss, misuse or alteration of information that we have collected about the users of  Linen By Linas website. Linen By Linas  staff are committed in writing not to disclose or provide any information received about the company’s customers to third parties, including information about the users of this website.

The use of cookies

When you browse on Lino dovanos website, we seek to display information and functions personalized to your interests. We use cookies to help us provide you with a personalized experience. Cookies are small text files stored by your web browser. They help us to recognize you when you return to our website, to collect information about your use of the website and to tailor the content of the website to your interests. Cookies also help us to ensure the proper functioning of the website, to monitor the duration and frequency of visits to Linen By Linas website, and to collect statistical information about the number of the website users. By analysing this information, we can improve the performance of our website and your user experience. You can withdraw your consent at any time by changing your browser settings and delete cookies that have already been saved.

Information about cookies used on our website

Pavadinimas

Aprašymas

Sukūrimo momentas / Galiojimo laikas

locale

Slapukas, skirtas nustatyti pasirinktai kalbai

Pirmos interakcijos su svetainemetu / 1 metai

consent

Slapukas, skirtas atpažinti, ar sutikote, kad būtųnaudojami slapukai mūsų svetainėje

Pateikus sutikimą / Iki ištrynimo

csrftoken

Slapukas skirtas užtikrinti vartotojo saugumaapsaugant nuo Cross-Site Request Forgery (CSRF) atakos

Pirmos interakcijos su svetainemetu / Iki interneto svetainėslango uždarymo

id

Standartinis slapukas, naudojamas vartotojosesijai palaikyti

Įėjimo į puslapį metu /
Iki interneto svetainės langouždarymo

id2

Slapukas, naudojamas vartotojo įrenginio sesijaiatkurt

Pirmo kontakto su svetainemetu / 1 metai

 

id3

Slapukas, naudojamas registruoto vartotojo sesijaiatkurt

Pirmos interakcijos su svetainemetu / 1 metai

 

 

Pasirinkus Paypal mokėjimo būdą, Paypal pridedaslapukus, reikalingus jų apmokėjimo paslaugosveikimui

Pasirinkus Paypal mokėjimobūdą

_ga

Used to distinguish users.

2 years

_gid

Used to distinguish users.

24 hours

_ga_<container-id>

Used to persist session state.

2 years

_gac_gb_<container-id>

Contains campaign related information. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. Learn more.

90 days

 

If you want learn more about cookies and how to manage or delete them, please visit http://www.allaboutcookies.org

If you want to learn how to disable website tracking using Google Analytics cookies, please visit http://tools.google.com/dlpage/gaoptout

Types of cookies

Cookies include session cookies and long-term cookies as well as first-party or third-party cookies. The definitions of these terms are provided below so that you can have a better understanding of the nature and purpose of our cookies.

Session cookies

Session cookies allow users to be recognized for the duration of a single session so that any page changes or item selection are remembered when they move from page to page. These cookies make navigating across numerous website pages faster and easier, because there is no need to repeatedly process the information when a new page is opened. Session cookies are temporary and disappear once you close your browser or log off the website.

Long-term cookies

Long-term cookies are stored on your computer for a specified period of time following the end of your session and they may be record specific user settings or actions when the user returns to the website.

First-party cookies

These cookies are essential to the proper functioning of Linen By Linas website.

Third-party cookies

These are cookies operated by other organizations via our website. 

Any information collected using cookies is stored until these cookies expire and is not used for any purpose other than those listed in this policy.

Our website contains links to other websites operated by individuals, companies or organizations. Please note that  Linen By Linas is not responsible for the content or privacy practices of linked websites. When you click on these links and enter these other websites, you should review the privacy policies which may apply to these websites.

Your rights

You have the right to request access to your data that we have collected using cookies. If your personal data is inaccurate, incomplete or non-current, you are entitled to have it rectified.

 

 

If you have any questions or want to exercise your rights, please contact us by email at office@linas.lt or reach out to us via other channels indicated on this website.